London, United Kingdom
Business Improvement Analyst at Whitbread Plc
Hospitality
Education
University of Hertfordshire 2007 — 2010
Bachelor's Degree, Law
Southgate School 2005 — 2007
A Levels, English Litterateur, Business Studies, Spanish, Philosophy, A-C
Experience
Whitbread December 2014 - Present
Costa Coffee March 2012 - Present
P2 Squared Ltd September 2011 - Present
Costa Coffee September 2011 - March 2012
Skills
Supply Chain Management, Brand Loyalty, Change Management, Business Process..., Requirements Analysis, Common Law, Analysts, Business Intelligence, commercial law, Project Planning, Company Law, Loyalty Programs, Business Analysis, Supply Chain, Business Process, Store Operations, IT Operations, Teamwork, Team Leadership, European languages, Sales Force Development, CRM, European Law, System Deployment, Customer-focused, Commercial Litigation, Process Improvement, Intellectual Property, ERP, Project Management, Customer Service, Microsoft Excel, Time Management, Presentations, Route Optimization, Negotiation, New Business Development, Strategy, Customer Loyalty, Training, Management, Microsoft Office, Project Delivery, Microsoft CRM, ITIL, Systems Analysis