Norwich, United Kingdom
Lead IT Application Analyst at Circle Anglia
Online Media
Education
University of Hertfordshire 1991 — 1993
Higher National Diploma in Computer Studies
Chichester College of Technology 1989 — 1991
National Diploma in Computer Studies
Experience
Circle Anglia October 2013 - Present
Eastworks January 2013 - September 2013
Aviva plc 2009 - December 2012
Norwich Union, Norwich, Norfolk 2007 - 2009
Norwich Union, Norwich, Norfolk 2004 - 2007
Norwich Union, Norwich, Norfolk 2001 - 2004
Equinox Solutions thru Partnership, Farnborough, Hampshire 2000 - 2001
Equinox Solutions thru Partnership, Farnborough, Hampshire 1999 - 2000
Computeraid Ltd, Farnborough, Hampshire 1998 - 1999
Spicers Wholesale Ltd, Sawston, Cambridgeshire 1997 - 1998
Skills
Service Delivery, Change Management, Service Delivery..., Website Development, PRINCE2 Foundation..., Business Process, IT Service Management, Sla, Release Management, Web Content, Stakeholder Management, ITIL v2 Foundations..., Service Desk, Strategy, Process Management, Project Delivery, Capacity Management, ITIL v3 Foundations..., Governance, Resource Management, Process Improvement, Project Portfolio..., Management, Service Catalog, Oracle E-Business Suite, ITIL Certified, ITIL v2 Service Level..., Problem Management, IT Management, Continuous Service..., Service Management, IT Operations, ITIL, ISEB Business Analysis..., Service Improvement, Demand Management, Service Request Process, SharePoint 2013, Configuration Management, Business Analysis, Infrastructure, Outsourcing, Incident Management, Service Improvement..., Service Catalogue..., Continuous Improvement, Service Level Management, IT Strategy, PRINCE2