Greenford, Greater London, United Kingdom
On Site IT Support Consultant for Capgemini (outsourcing service at Schneider Electric) ITIL, PRINCE2 Foundation
Information Technology and Services
Education
University of Hertfordshire 2001 — 2004
Bachelor of Science (BSc), Media Technology & Digital Broadcasting
Experience
Capgemini November 2011 - Present
Schneider Electric January 2008 - October 2011
Red Consultancy November 2005 - January 2008
Qubic Group plc January 2005 - August 2005
Skills
Backup & Restore, TCP/IP, Troubleshooting, Windows XP Pro, Audio Visual Support, Field Service, Microsoft Office 2007, PRINCE2, IT Procurement, Blackberry, Active Directory, Citrix, Symantec Endpoint..., McAfee, Telecommunications, Windows XP, VPN, Desktop Computers, Symantec Backup, Cat5e, Remote Desktop, HTML, Networking, Data Center..., IT Service Management, Windows 7, Project Management, Exchange Support, BMC Remedy, Blackberry Enterprise..., ITIL Process, VoIP, APC UPS, Technology Integration, LAN\WAN Technology, Desktop Administration, Avaya, IT Operations, Infrastructure Solutions, Sony Vegas Video, Infrastructure..., Service Desk, Windows Server, Lotus Notes