Bucharest, Romania
Project Manager Customer Operations at Vodafone Romania
Telecommunications
Education
SNSPA 2006 — 2008
Master, Project Managment
Universitatea din București / University of Bucharest 2002 — 2004
Master, Physics
Vasile Alecsandri
Vasile Alecsandri
Experience
Vodafone Romania September 2011 - Present
Vodafone October 2009 - August 2011
Vodafone April 2007 - October 2009
Skills
Team Leadership, Product Management, Direct Sales, Outsourcing, VAS, Training, Mobile Devices, Performance Management, Cross-functional Team..., Recruiting, 3G, Project Delivery, Contact Centers, PMP, Customer Experience, Business Process, Contract Negotiation, Teamwork, CRM, Call Centers, Telecommunications, Integration, Business Process..., Team Management, Strategy, Mobile Communications, Pre-sales, Marketing, Problem Solving, Customer Service, Wireless, Customer Oriented, Analysis, Customer Satisfaction, ITIL, Change Management, Project Management, Software Project..., Agile Project Management, GSM, Customer Retention, BSS, Project Portfolio..., Service Delivery, Vendor Management, Time Management, Project Planning, Business Analysis, Program Management, Call Center