Barcelona Area, Spain
C.S.D. Manager Barcelona,Bilbao, Alicante & Balearics Islands en British Airways
Airlines/Aviation
Education
UNED 2014 — 2015
Master on Psychology of Coaching, Psychology of Coaching
UNED 2013 — 2014
Expert on Psychology of Coaching, Psychology of Coaching
High Develope Business School 2010 — 2011
Professional Coach, Business, team and personal Coaching
Uned españa 2009 — 2011
2do curso, Derecho
Oxford Brookes University 1990 — 1991
Certificate in Management Studies, Certificate in Management Studies
Experience
British Airways January 2014 - Present
British Airways January 2004 - January 2014
British Airways February 2001 - January 2004
Skills
Team Leadership, Servicio de atención al..., Management, Microsoft Office, Business Coaching, Quality Assurance, Budget Preparation, Training, Aeronaves, Strategic Planning, Planificación..., Change Management, Customer Relations, Inglés, Aviation, English, Aviación comercial, Cultural Integration, Cambio organizacional, Negociación, Customer Service, Negotiation, Airlines, Customer Satisfaction, Aviación, Plan de negocio, Entrenamiento, Psychology of Coaching, Executive Coaching, Managing work..., Account Handling, Trabajo en equipo, Operational Assessment, Personal Coaching, Performance Enhancement, Lessons Learned, Managing Supliers..., Business Strategy, Commercial Aviation, Coaching, Budget Management, Desarrollo..., Liderazgo de equipos, Administración y..., Aerolíneas, Estrategia empresarial, Vuelos, Aeropuertos, Dirección y desarrollo..., Airports