Nijmegen Area, Netherlands
Command Center specialist at Ziggo Available for a new challenge
Telecommunications
Education
2000 — 2004
Bachelor
Mavo-Havo Presikhaaf (Arentheem college) 1995 — 2000
Havo
Experience
Ziggo April 2015 - Present
UPC Nederland April 2013 - April 2015
UPC Nederland May 2008 - April 2013
UPC Nederland August 2007 - May 2008
UPC Nederland June 2005 - August 2007
DTO Defensie March 2005 - June 2005
Maetis Arbo N.V. November 2004 - February 2005
Skills
Amdocs Clarify, Staffing Coordination, Customer Service, Workload Automation, Invoicing, Dutch, Quality Improvement, Project Coordination, Process Management, Offshore Outsourcing, Requirements Gathering, Billing Systems, Account Management, Kenan Arbor, Microsoft Office, Outsourcing, Incident Management, CRM, Outsourcing Management, Billing Solutions, User Acceptance Testing, Incident Investigation, Test Coordination, Training, Call Centers, Incident Handling, Change Management, Kenan FX, Project Management, Business Requirements, Staffing Plans, Software Documentation, SQL, Hyperion, Access, Process Improvement, Analysis, E-invoicing, Progress Monitoring, Quality Control, Telecommunications, Management