Birmingham, United Kingdom
Business Analyst
Banking
Education
BCS 2013 — 2013
ISEB Foundation, Business/Commerce, General
Coventry University 2003 — 2007
BA 2.1, Business Studies
Experience
E.ON UK April 2015 - Present
HSBC March 2014 - April 2015
Asda & George September 2010 - March 2014
Nationwide Building Society December 2008 - September 2010
Magentosupportteam.com July 2007 - January 2008
Warwickshire County Council August 2005 - August 2006
Skills
Requirements Analysis, Resource Management, Strategy, Project Management, Stakeholder Management, Online Marketing, Team Management, Project Portfolio..., Web Analytics, People Management, Service Delivery, User Acceptance Testing, PRINCE2, Change Management, Customer Service, Management, ITIL, Excel, IT Management, ERP, eCommerce, IT Service Management, Retail, Vendor Management, Business Process Mapping, Microsoft Office, Business Analysis, Project Planning, Social Media, MS Project, Team Leadership, Business Process..., Governance, E-commerce, Process Improvement, PMO, Problem Solving, Business Transformation, Analysis, Outsourcing, Requirements Gathering, Business Requirements, SEO, Project Delivery, Business Process Design, Business Intelligence, Business Process, Integration, Visio, IT Strategy