London, United Kingdom
Senior Regional Manager at Chartwells, Qualified Level 2 Fitness Instructor and Qualified Spin Cycling Instructor
Hospitality
Education
Future fit 2010 — 2011
Diploma, Personal Training, Level 2 Fitness Instructor
Glasgow College of Food Technology 1984 — 1987
HND in Hotel Management, Hospitality
Bell College 1983 — 1984
Pass in Maths and Stats, HNC in Accounting
Experience
Chartwells December 2013 - Present
Chartwells December 2012 - Present
Mercure Hotel October 2012 - December 2012
Hilton Hotel Swindon January 2012 - October 2012
Tesco November 2011 - January 2012
Brewers Fayre Restaurants and Premier Inn Hotels October 2008 - October 2011
Premier Inn May 2001 - September 2008
Choice Hotels International December 1988 - May 2001
Skills
Brand Standards, Budgets, Hospitality Management, Sales, Management, Catering, Customer Satisfaction, Resorts, Coaching, Multi-unit, P&L responsibility, Front Office, Yield Management, Hospitality, Guest Service Management, Revenue Analysis, Guest Satisfaction, Human Resources, Time Management, Opening Hotels, Pre-opening, Property Management..., Catering Sales, Hospitality Industry, Hotel Management, Food, P&L Management, Cost Control, Leadership, Employee Engagement, Hotel Booking, Forecasting, Leisure, Rooms Division, Guest Service, Restaurants, Daily Operations, Performance Management, Hotels, Customer Relations, Customer Experience, Profit, Revenue Management, Customer Service, Restaurant Management, Food & Beverage, Tourism, Budgeting