Edinburgh, United Kingdom
Customer Service Assistant at John Lewis Partnership
Arts and Crafts
Education
The Open University 1980 — 1984
BA, Arts
University of the West of Scotland 1976 — 1977
HNC, Data Processing
University of the West of Scotland 1971 — 1975
BSc (Hons), Mathematics
Elgin Academy 1962 — 1968
Experience
Ruth Nicol Artist July 2012 - Present
John Lewis Partnership November 2014 - Present
Marks & Spencer, UK November 2012 - November 2014
Fujitsu September 2009 - August 2012
Royal Bank of Scotland March 2007 - September 2009
Xansa (now Steria) March 1999 - March 2007
Britannia Life (prev Alba Life or FS Assurance plus Crusader, Cigna & Life Association of Scotland) May 1997 - March 1999
Skills
Global Delivery, Project Portfolio..., Managed Services, Stakeholder Management, Business Analysis, Business Process..., Service Management, Software Project..., Offshoring, Data Center, Solution Architecture, SaaS, Management, IT Management, Service Desk, Business Process..., Service Delivery, IT Strategy, Pre-sales, Analysis, Infrastructure, Sla, Outsourcing, IT Outsourcing, ITIL, Vendor Management, IT Service Management, Business Transformation, PRINCE2, PMP, Program Management, SDLC, Project Management, IT Operations, Governance, Integration, Incident Management, Business Continuity, PMO, Leadership, Change Management, Transition Management, Requirements Analysis, Disaster Recovery, Project Delivery, Enterprise Architecture, Team Management, Resource Management, Six Sigma, Information Technology