Cambuslang, South Lanarkshire, United Kingdom
Training Delivery Manager (UK Sales) at Sky
Telecommunications
Education
University of Paisley 2002 — 2004
BA Hons, Human Resource Management, 2:1
Bell College of Technology 1996 — 1998
HND, Business Administration
Experience
Sky January 2013 - Present
Sky September 2011 - January 2013
BSkyB December 2009 - September 2011
North Lanarkshire Council April 2009 - December 2009
Campbell McWilliams Consulting December 2008 - November 2009
HUMAN CAPITAL SERVICES June 2008 - October 2008
O2 January 2007 - June 2008
TUI UK 2000 - 2006
Skills
Leadership Development, Customer Experience, Human Resources, Training, Strategic Planning, Creative Problem Solving, Team Building, Call Centers, Personnel Management, Recruitment/Retention, Management, CRM, Change Management, Training & Development, Interviews, Sales, Personal Development, Recruiting, Consulting, Time Management, Customer Service, Workshop Facilitation, Management Development, Organizational..., Disciplinary, Project Management, Training Delivery, Team Management, Grievances, Talent Management, Coaching, Interviewing, Business Development, Employee Engagement, Performance Management, Strategy, Culture Change, Grievance Handling, Sales Management, Succession Planning, Leadership, Employee Training, Executive Coaching, Stakeholder Management, Problem Solving, Team Leadership