Benjamin Murray BA (Hons) Assoc. CIPD, TAP.Cert
Lincoln, United Kingdom
Experienced Learning & Development professional. Associate member of the CIPD and a TAP Certified L&D Practitioner
Insurance
Education
CIPD 2013 — 2014
Certificate in Learning & Development, Learning and Development
Lincoln College 2012 — 2013
Mathematics
University of Lincoln 2001 — 2004
Bachelor of Arts (BA), English Language and Literature, General, 2:1
John Leggott College, Scunthorpe 1996 — 1999
English Language and Literature, General
The Middlefield School, Gainsborough 1991 — 1996
GCSEs, English Language and Literature, General
Experience
Barbon Insurance Group July 2005 - Present
Skills
Customer Service, Team Leadership, Stakeholder Engagement, Team Facilitation, B2B, L&D, Financial Services, Program Facilitation, Blended Learning, Performance Improvement, iCasework, Training Facilitation, Performance Management, E-Learning, Insurance, Emotional Intelligence, Induction, Negotiation, Stakeholder Management, Employee Training, Microsoft Word, Sales Presentations, Product Training, Account Management, Non-Advised Sales, General Insurance, Customer Service..., Team Management, Complaint Management, Technical Training, PowerPoint, Training Programme..., Salesforce.com, Training Delivery, Coaching, Training Needs Analysis, Articulate Storyline, Call Centers, Training and Competence, Business Development, Instructor-led Training, Training, Sales, Mentoring, Peer Support, Sales Process, Customer Product..., Culture Change, Complaints, Regulated Sales Process