London, United Kingdom
Head of Customer Experience and Training at Experian Marketing Services UK
Marketing and Advertising
Education
University of Bradford 2001 — 2004
Bsc, Electronic Imaging and Media Communications
Chislehurst & Sidcup Grammar School
Experience
Consumer Insights & Targeting - Experian Marketing Services UK June 2014 - Present
Consumer Insight & Targeting - Experian Marketing Services August 2012 - June 2014
Experian Hitwise May 2010 - August 2012
Durrants January 2008 - May 2010
Durrants December 2006 - January 2008
Skills
Performance Improvement, PPC, Performance Management, Negotiation, Social Media, Event Management, Employee Training, Digital Strategy, Team Building, Customer Relations, Integrated Marketing, Performance Appraisal, New Business Development, Business Strategy, E-commerce, Email Marketing, Operations Management, Recruiting, Salesforce.com, Online Marketing, Team Leadership, Analytics, Social Networking, Marketing Research, Customer Retention, Media Planning, Mentoring, Mobile Marketing, B2B, Digital Marketing, Consumer Insights, Social Media Marketing, Strategic Planning, Marketing Strategy, Marketing Communications, Lead Generation, Public Relations, Online Advertising, Customer Service, Google Analytics, Management, Market Research, Product Development, Communication Skills, SEM, Net Promoter Score, People Development, Problem Solving, Account Management, Web Analytics