Cardiff, United Kingdom
2nd & 3rd Line IT Engineer
Information Technology and Services
Education
University of Bath 2003 — 2005
HND, Business IT
Gillingham Comprehensive 1999 — 2003
A Level, German - A*
Experience
b2b IT Services August 2012 - Present
Cardiff University May 2012 - July 2012
Charles Stanley September 2011 - April 2012
International SOS March 2010 - September 2011
Entrust IT/Gold Hill Computers January 2009 - February 2010
Trakm8 September 2007 - October 2008
Morgan Sindall April 2006 - September 2007
Skills
Microsoft SQL Server, Web Technologies, Remote Troubleshooting, 3CX, Dell PowerEdge Servers, Windows XP, ESXi, iOS, Servers, Computer Hardware, Ubuntu, Windows Server, Symantec Antivirus, Customer Service, Draytek, Managed Hosting, VMware, Windows 7, VoIP, WSUS, vSphere, Windows 8, Networking, McAfee Antivirus, IIS, Troubleshooting, Infrastructure, Hardware Deployments, MySQL, Virtualization, Laptops, Mac, DNS management, Kaspersky Antivirus, Software Deployment, Windows Small Business..., HP Server Hardware, Group Policy, DHCP, Server Migration, Backup Solutions, VMware ESX, Active Directory, SQL Server Management..., Microsoft Exchange 2003..., MIcrosoft Office 97-2013, ITIL v3 Foundations..., Blackberry Enterprise..., OS X, Office 365