London, United Kingdom
at Euroffice Ltd
Retail
Education
Queen Mary, U. of London 2000 — 2004
LLB, Law with European Law
University of Utrecht
Law
Experience
Euroffice Ltd September 2013 - Present
energyhelpline March 2012 - September 2013
Financial Telemarketing Services Ltd (BNP Paribas Group) September 2010 - March 2012
Financial Telemarketing Services Ltd (BNP Paribas Group) May 2010 - September 2010
Pell & Bales May 2009 - May 2010
Pell & Bales January 2008 - May 2010
Pell & Bales February 2005 - January 2008
Skills
Customer Service, Scripting, CRM, Process Improvement, Outsourcing, Business Intelligence, Business Strategy, Team Management, Fundraising, Customer Experience, Marketing Strategy, Account Management, Project Management, Telemarketing, Vendor Management, Operations Management, Direct Marketing, Project Delivery, Sales, Change Management, Compliance, Call Centers, Business Planning, Charities, Strategic Planning, Call Center, B2B, Quality Management, Key Account Management