Amsterdam Area, Netherlands
Not actually in search of anything at the moment, but new opportunities are always welcome!
Consumer Services
Education
Universiteit Utrecht 1996 — 2000
Cum Laude, Chemistry
Vrije Universiteit Amsterdam 1994 — 1995
Econometrics and Quantitative Economics
Avondschool Heerenveen 1992 — 1993
VWO, Natural Sciences, Yes
RSG Heerenveen 1984 — 1991
Gymnasium, Classics and Classical Languages, Literatures, and Linguistics, VWO
Experience
La Verna July 2014 - Present
Charity January 2013 - Present
Philips July 2013 - October 2013
Philips May 2013 - August 2013
ABN AMRO Bank N.V. 2008 - March 2013
ABN AMRO Bank N.V. 2007 - 2008
Amdocs September 2005 - 2007
Vodafone Netherlands 2004 - 2005
Vodafone Nederland 2003 - 2004
Vodafone Nederland 2001 - 2003
Skills
Customer Experience..., Spanish, Billing Solutions, Software Project..., Product Management, Process Improvement, Project Portfolio..., Project Planning, Customer Service..., Dutch, Coaching Staff, Site Administration, Project Management, Editing, French, Business Process..., CRM, Customer Service..., Billing Systems, Requirements Analysis, Project Delivery, User Acceptance Testing, Document Review, German, Release Management, Customer Service Systems, Banking, Work Orders, Business Analysis, BSS, English, PRINCE2, PMO Services, IT Service Management, SDLC, Expat Services, Public Speaking, Document Drafting, Telecommunications, Process Design, Professional Services, Contract Management, Relocation Support