Netherlands
Senior IT Specialist TOSCCE at GBSIT Arla Foods
Information Technology and Services
Education
CENTRIC / Prometric 2008 — 2009
HBO, Microsoft Certification
EXIN Utrecht 2008 — 2008
HBO, ITIL Service Management
Universiteit Utrecht 2001 — 2001
MBO, Dutch idioms
Hogeschool van Utrecht 1999 — 1999
HBO, NT Systeem en Netwerkbeheerder
FTP Palafrugell 1978 — 1981
HBO, Electrical, Electronics and Communications Engineering
EGB de Bellcaire D'Empordà 1970 — 1978
Experience
Arla Foods / Always open for new challenges don't hesitate to contact me. March 2010 - Present
KNMG Domus Medica September 2009 - February 2010
ICTRO May 2008 - July 2009
DHL Nederland May 2008 - August 2008
Infomedics February 2007 - April 2008
Confortel Hoteles August 2004 - November 2005
Pon Automotive B.V. February 2000 - May 2003
Skills
Incident Management, ServiceNow, HP, SLA, SMS, Microsoft Exchange, Servers, TopDesk, ePolicy Orchestrator, IT Service Management, Change Management, Citrix Metaframe, FMCG, Management, IT Management, ERP, Microsoft Technologies, ICT, SCCM, Process Improvement, Business Process, IT Strategy, ITIL, Windows Server, VoIP, Databases, Microsoft Office, Active Directory, SharePoint, Telecommunications, Powerfuse, Business Connect