Ireland
RFS Project Manager at IBM Global Process Services
Information Technology and Services
Education
Dublin Business School 2010 — 2011
Diploma in Human Resource Management, ICM Diploma in Human Resource Management
Irish Management Institute 2000 — 2001
Diploma, Applied Project Management
Dublin Institute of Technology 1993 — 1994
Diploma, Business Studies
Dublin Institute of Technology 1985 — 1989
Diploma, Personnel Mangement
Experience
IBM November 2013 - Present
IBM January 2013 - December 2013
IBM July 2011 - December 2012
DBS - ICM Diploma in Human Resource Management 2010 - July 2011
Ericsson November 2006 - September 2010
Ericsson January 2006 - January 2007
Ericsson January 2000 - January 2006
Ericsson February 1999 - December 1999
Vodafone Ireland February 1997 - February 1999
Chubb security 1994 - 1995
Skills
Strategy, Integration, CRM, Team Management, Service Delivery, Resource Management, IT Strategy, Project Delivery, Cross-functional Team..., Requirements Analysis, Contract Management, ERP, Outsourcing, IT Service Management, IT Management, Business Process..., Team Leadership, Human Resources, Business Process, Management, Telecommunications, Performance Management, Business Analysis, Project Portfolio..., Negotiation, Customer Satisfaction, Managed Services, Stakeholder Management, Service Management, Cloud Computing, Program Management, PMO, Risk Management, New Business Development, ITIL, Recruiting, People Management, PMP, Change Management, IT Operations, Project Planning, Budgets, Vendor Management, Mobile Devices, Pre-sales, Recruitment, Business Planning, IT Outsourcing, Project Management