Halifax, United Kingdom
Operations Director at Irwin Mitchell
Legal Services
Education
University of Bradford 2001 — 2003
MBA, Management Accounting, Human Resource, Operations, Marketing, Product Innovation, Brand Innovation
Diploma in Management 1995 — 1997
Diploma, Operations Management and Supervision
Henley Management College 1992 — 1995
Certificate in Management
Experience
Irwin Mitchell February 2005 - Present
Bradford and Bingley July 2003 - February 2005
Legal & Trade Collections Ltd January 2002 - July 2003
HBOS March 2000 - January 2002
HBOS March 1998 - March 2000
HBOS February 1997 - March 1998
HBOS February 1994 - February 1997
Skills
Call Center, Risk Management, Contract Negotiation, Contract Management, Coaching, Change Management, Business Process..., Business Planning, Executive Management, Change Leadership, Management, Business Strategy, Project Planning, Organizational..., Strategy, Business Analysis, Budgeting, Leadership Development, Restructuring, Organizational..., Stakeholder Management, Executive Development, Strategic Planning, Management Consulting, Emotional Intelligence, People Management, Forecasting, Outsourcing, Mergers & Acquisitions, Performance Management, Planning, Business Transformation, Program Management, Mergers, Team Management, Process Improvement, Culture Change, Governance, Operations Management, Negotiation, Training, Executive Coaching, Call Centers, Leadership, Financial Analysis, Management Development, Integration, Team Building, Organizational Change, Financial Services