Cambridge, United Kingdom
Multilingual Computer Analyst at Mundipharma IT Services
Pharmaceuticals
Education
Università di Bologna / University of Bologna 2006 — 2012
Bachelor of Science (BSc), International/Global Studies, culture and human rights
LIceo Pietro Giordani 2003 — 2005
Diploma in Turismo, Tecnica dei servizi turistici
Experience
Mundipharma It Services October 2012 - Present
Travelex March 2011 - October 2012
Norfolk and Norwich Festival March 2010 - May 2010
Maxxcom Sas February 2007 - September 2009
SPORTING GOOD March 2003 - February 2007
Skills
Telephone Skills, Translation, Languages, Political Science, Human Rights, French, Microsoft Office, Telemarketing, Customer Support, Complaint Management, Italian, Call Centers, Active Directory, Marketing Communications, Inbound Marketing, Computers, Customer Experience, Workforce Management, Windows Remote Desktop, Technical Support, Citrix, Computer Systems..., Process Improvement, Customer Engagement, Blackberry Enterprise..., Troubleshooting, Customer Service..., Communication Skills, International Relations, Financial Services, Help Desk Support, Multilingual, Interpreting, Politics, Payments, Computer Maintenance, travel, Change Management, Windows remote..., Isl online, Humanitarian, English, Communication, Training, Customer Service, Contact Centers, Tourism, Cisco management console