Florence Area, Italy
Owner B&B Le Contesse Florence
Hospitality
Education
University of Brighton 1999 — 2003
BA (HONS) International Tourism Management, Management, Tourism, Economics
University of Bologna 2010 — 2011
MiDIC (Master in Development, Innovation and Change, Development, Innovation, Economics
Experience
Hyatt Regency Washington DC, USA November 2007 - February 2010
Hyatt Regency Washington DC, USA April 2006 - November 2007
Phoenix Park Hotel, Washington DC, USA April 2005 - April 2006
Phoenix Park Hotel, Washington DC, USA March 2004 - April 2005
Pearl Village Hotel, Phuket, Thailand (currently Indigo Pearl Hotel) July 2001 - July 2002
Skills
Hospitality, English, Hotel Booking, Hospitality Industry, Training, Front Office, Italian, Revenue Forecasting, Tourism, Negotiation, Resorts, Budgets, Food & Beverage, Contract Negotiation, OnQ, Delphi, Event Planning, Customer Relations, Pre-opening, Micros, New Business Development, Hotel Management, Reservation, Trade Shows, Banquets, Sales Management, Lodging, Marketing, Sales, Event Management, Food, Corporate Events, Meeting Planning, Customer Service, Hospitality Management, Revenue Analysis, Guest Service Management, Property Management..., Leisure, Catering, Opening Hotels, Fine Dining, Hotels, Customer Satisfaction, Yield Management, Opera, Rooms Division, Restaurants, Menu Development, Convention Services