Rome Area, Italy
UX Design and Optimization Team Leader presso Alitalia Compagnia Aerea Italiana SpA
Airlines/Aviation
Education
Sapienza Università di Roma 2015 — 2015
User Experience and Service Design
LUISS Business School 2011 — 2011
Training Course for Project and Program Management
Università degli Studi di Roma Tre 2003 — 2007
Bachelor's degree in Foreign Languages and International Communication, 105/110
Istituto Tecnico per il Turismo Cristoforo Colombo 1995 — 2000
Tourism specialist, 97/100
Experience
Alitalia Spa May 2014 - Present
Alitalia SpA July 2013 - May 2014
Alitalia SpA August 2011 - June 2013
borsaviaggi.it October 2009 - July 2011
Alitalia SpA June 2002 - July 2011
Skills
Airline Economics, Team leadership, Team Management, Teamwork, Web Content Creation, Team Building, Business Requirements, Check-in, Airline Reservations, Travel Management, Online Services, Customer Satisfaction, Tourism, Compagnie aeree, Social media marketing, Program Management, Business Development, Cross Functional Team..., Social Media, Travel Planning, Non-profit Volunteer, Sustainable Tourism, Frontline Management, Aviazione, E-commerce, Team Leadership, User Acceptance Testing, Airports, Customer Oriented, Cross-cultural, User Experience, E-services, Analytics, E-business, Social media, Aeroporti, Turismo, Leisure Travel, Team-oriented, Assistenza clienti, Customer Experience, Airline Ticketing, Project Management, Viaggi di piacere, Crossmedia, Travel Agency, Customer Service, Lavoro di squadra, Web Applications, User experience