Milan Area, Italy
Specialist HR advisor presso Verizon Business
Human Resources
Education
The Open University 2011 — 2012
Strategic Human Resources Management, HR Management
Thames Valley University 2009 — 2010
Certificate in Personnel Practice (CIPD), Certificate in Personnel Practice
Universitat Autònoma de Barcelona 2009 — 2010
Master degree in International Business Management, MBA
Università degli Studi di Roma 'La Sapienza' 2002 — 2009
lingue e letterature moderne, inglese tedesco, spagnolo
don quijote 2006 — 2006
Four weeks intensive Spanish language course
Heinrich-Heine-Universität Düsseldorf 2004 — 2005
•Socrates-Erasmus program, German
die neue Schule, Berlin 2004 — 2004
German language, German language
goethe institut Roma 2003 — 2004
German Course
Istituto Isabella D'Este, Tivoli 1997 — 2002
liceo linguistico, liceo linguistico
Universit
Experience
Verizon Business August 2009 - Present
Verizon Business March 2008 - August 2009
Verizon Business November 2007 - March 2008
Quantum Marketing October 2007 - November 2007
Levi's® Footwear & Accessories June 2007 - September 2007
Quantum Marketing November 2006 - June 2007
Skills
Budget, Human Resources, B2B, Employee Engagement, PeopleSoft, Change management, Employee Benefits, Interviews, Customer Experience, Business Development, Coaching, Salesforce.com, Telemarketing, Onboarding, Training, Telecommunications, Change Management, Consulting, Call Center, English, Consulenza HR, Business development, Personnel Management, Acquisizione dei talenti, Negotiation, Assistenza clienti, Customer Retention, Outsourcing, Recruiting, Vendor Management, Strategy, Process Improvement, Employer Branding, Talent Acquisition, Retail, Team Building, Customer Satisfaction, Consulenza, Compensation, Sourcing, Teamwork, Analysis, Key Performance..., Cold Calling, Performance Management, Project Management, Customer Service, Employee Relations, HR Consulting, HR Policies