Newcastle upon Tyne, Northumberland, United Kingdom
Billing Analyst
Telecommunications
Education
University of Teesside 1996 — 1998
HND, Business and Countryside Tourism, 1 Distinction, 5 Merits, 9 Passes
Cramlington Learning Village 1994 — 1996
GNVQ Level 3 Advanced, Business, Pass
Cramlingtion High School 1990 — 1993
GCSE, Keyboarding (Computing), B
Cramlington High School 1990 — 1993
GCSE, English Literature, C
Cramlington High School 1990 — 1993
GCSE, English Language, C
Cramlington High School 1990 — 1993
GCSE, Humanities, C
Cramlington High School 1990 — 1993
GCSE, Science Dual Award, C,C
Experience
Everything Everywhere Ltd October 2003 - Present
Mandata August 1999 - July 2003
Mandata (Management and Data Services) Ltd August 1999 - July 2003
Skills
Billing Systems, Customer Service, Team Leadership, VBA, Visual Basic, Microsoft Office, B2B, Captivate, Project Coordination, Business Objects, Data Analysis, Billing Solutions, Auditing, Bartending, Microsoft Excel, Training, Reporting, Telecommunications..., Telecommunication..., Access, Roaming, Job Coaching, Revenue Analysis, GROW coaching, IEX, Business Analysis, British Sign Language, Quality Auditing, Invoicing, Communication, Team Management, SQL, Mobile Devices, Time Management, Reporting & Analysis, Mobile Communications, Program Management, Analytical Skills, Analysis, Call Centers, Managed Services, Customer Experience, Coaching, Telecommunications, Cellular Communications, Cashiers, Data Mining, Outlook, Data Migration