Newcastle upon Tyne, Northumberland, United Kingdom
Retired Retail Manager, John Lewis
Retail
Education
University of Teesside 2010 — 2010
Certificate in Professional Development, Sales Management, UCPD Sales Management
Moorside Secondary Modern School 1970 — 1975
CSE, various
Experience
KF Training August 2013 - March 2014
NBT Group November 2012 - July 2013
North East Chamber of Commerce July 2009 - November 2012
John Lewis Department Store August 1975 - August 2005
Skills
Email Marketing, Operations Management, Customer Satisfaction, Social Networking, Networking, Training Delivery, Leadership, Retail, Direct Marketing, Business Strategy, Team Leadership, Strategy, Coaching, Customer Service, Training, Project Planning, Social Media Marketing, Event Management, Selling, Recruiting, Account Management, B2B, Management Consulting, Leadership Development, Marketing Communications, Performance Management, Public Relations, Budgets, Sales, Relation Management, Marketing Strategy, Business Planning, Market Research, Management, Negotiation, Team Management, Sales Operations, Sales Management, Start-ups, Strategic Planning, Marketing, Business Development, Direct Sales, New Business Development, Team Building, Small Business, Sales Process, Social Media, CRM, Change Management