Valencia Area, Spain
English French Spanish Italian Front Office Back Office Problem Solving Hospitality Export
Information Technology and Services
Education
Università degli Studi di Bari 2010 — 2013
Laurea Triennale, Scienze dei Servizi Giuridici, 96/110
Istituto tecnico commerciale "Piero Calamandrei" Bari - Italia 1993 — 1998
Diploma di Ragioniere e Perito Commerciale, Economia Aziendale, Ragioneria Generale, Basi di Diritto Pubblico e Privato
Experience
Establecimientos Baixens February 2014 - November 2014
Hotel Senator Parque Central May 2013 - December 2013
Accor Hoteles España S.A. (Novotel Valencia) March 2007 - December 2012
Disneyland Paris January 2002 - September 2006
Walt Disney World September 2004 - December 2005
Skills
Hospitality, Hotels, Cross Selling, Recepción, Spanish, Problem Solving, Foreign Languages, Staff Management, English, Forecasting, Cotización grupos..., Export, Hospitality Industry, VIP management, Internal Audit, Customer Service, Translation, Tourism, Negotiation, Microsoft Excel, Up-selling, Billing Systems, Customer Satisfaction, Microsoft Power Point, Microsoft Office, Languages, Back Office, French, Loyalty Programs, Continuous Improvement, Hotel Booking, Employee Training, Auditing, Microsoft Word, Quality Auditing, Booking Systems, Occupancy Planning, Travel, Quality Control, Teamwork, Italian, Revenue Analysis, International Logistics, Reservation, Staff Supervision, Rooms Division, Invoicing, Multilingual, Hospitality Management, Front Office