Michele Cristiano d'Angelo
Wroclaw, Lower Silesian District, Poland
Service Desk Stand in Manager
Information Technology and Services
Education
Univerzita Komenského v Bratislave 2010 — 2011
Medicine
Università degli Studi di Bari
University, Medicine
Liceo Classico Matteo Tondi
Diploma, Humanities/Humanistic Studies
Experience
IBM January 2015 - Present
IBM October 2014 - Present
IBM Global Business Process Services June 2014 - October 2014
IBM July 2013 - June 2014
IBM January 2013 - July 2013
IBM November 2012 - January 2013
IBM September 2012 - November 2012
Private 2010 - 2011
Ufficio legale 2007 - 2009
InPc 2003 - 2009
Skills
SME management, IT Strategy, Networking, iWork, Employee Training, Troubleshooting, 2nd Line, Strategia IT, Italian, Team Leadership, BMC Remedy, Software Installation, Language Teaching, Service Desk, Medicine, Sla, SharePoint, Management, Microsoft Office, Software, Lotus Notes, Information Technology, Customer Satisfaction, Team leadership, SLA, English, Assistenza tecnica, Mac, Help Desk Support, Training, IT Service Management, ISM, Technical Support, Gestione servizi IT, Assistenza clienti, Hardware, Microsoft Windows, Windows 7, Outsourcing, Network Administration, Windows, Leadership, Customer Service, PC, Computer Hardware, Citrix, Call Centers