London, United Kingdom
Management Consultant at ISBAN
Financial Services
Education
The University of Manchester 2002 — 2009
BSC (Hons), Financial Services & Associateship
Kingston University 1998 — 2003
BA (Hons) Business Studies & Spanish, Spanish, Marketing, International Business Operations, Merchandising, Finance & Corp Strategy
Universidad San Pablo-CEU 2001 — 2002
Diploma in Business Studies, International marketing, distribution, corporate strategy and merchandising
Experience
ISBAN (Santander Bank) November 2013 - Present
McCarthy & Stone Retirement Lifetstyles Ltd February 2012 - November 2013
HSBC Holdings Plc October 2010 - February 2012
HSBC Bank UK July 2008 - September 2010
HSBC Bank Plc 2006 - July 2008
HSBC July 2004 - October 2005
HSBC September 2004 - March 2005
Skills
Project Management, Risk Management, Segmentation, Management, Negotiation, Analysis, Business Planning, Customer Insight, Market Research, Coaching, Portfolio Management, Change Management, New Business Development, Business Development, Retail Banking, Wealth Management, Finance, Credit Cards, CRM, Credit, Business Analysis, Social Media, Relationship Management, Budgets, Customer Experience, Customer Acquisition, Marketing, Product Management, Outsourcing, Training, Customer Satisfaction, Banking, Stakeholder Management, Financial Services, Customer Research, Marketing Strategy, Strategy, Business Strategy, Proposition Development, Team Management