London, United Kingdom
Information Security & Risk Management Specialist
Information Technology and Services
Education
Southampton Solent University 2000 — 2003
Bachelor of Science (BSc), Business Information Systems, 2:1
Valentines Sixth Form 1993 — 1995
A- Levels, English Literature, Law and Psychology, 3 C's
Goodmayes Sixth Form 1992 — 1993
A-Levels, Maths, Physics and Computer Science
Loxford High School 1987 — 1992
GCSE, 9 A-C's
Experience
IT Governance Ltd July 2015 - September 2015
SIPCOM March 2011 - March 2015
SIPCOM: Agility through the cloud March 2011 - March 2015
BT OpenReach October 2010 - March 2011
IFS April 2010 - July 2010
Spitfire Technology Group January 2007 - June 2009
Colt Telecom May 2006 - December 2006
BT Global Services September 2004 - May 2006
Video games trader February 2004 - August 2004
Omis restaurant December 2000 - June 2003
Skills
Service Design, Operations Management, Information Security..., VoIP, SIP, DSL, Service Delivery, IP, Networking, Business Strategy, Managed Services, Customer Satisfaction, Customer Experience..., Troubleshooting, Project Management, Call Centers, Wireless, Service Management, Account Management, Microsoft Exchange, Prince Practitioner, KPI Reports, Unified Communications, Employee Training, Quality Assurance, ISO27001, Data Center, WAN, ITIL Certified, LAN-WAN, Management, Broadband, SLA's, Governance, Security, Telecommunications, KPI implementation, Performance Appraisal, Lync, QoS, TCP/IP, Customer Reviews, SaaS, Mobile Devices, Operational Risk..., Recruiting, SharePoint, System Deployment, HR Policies, Enterprise Risk...