Utrecht Area, Netherlands
Lean Six Sigma Black Belt Management Coach at KPN
Information Technology and Services
Education
Lean Consultancy Group 2011 — 2013
Lean Black Belt, Lean Management/Thinking
University of Nijmegen 1999 — 2002
Master's degree / drs., Business Administration, Strategy, Marketing and Distribution
Hogeschool Zuyd (Maastricht, Heerlen, Sittard) 1995 — 1999
Bachelor's degree, Facility Management
KPN International High Potential Program
Finance, Technology, Strategy, Change and Leadership
Experience
KPN January 2014 - Present
Skills
Value Stream Mapping, Six Sigma, Business Process, CSI, Dutch, Coaching, Process Management, Service Delivery, IT Service Management, Management Consulting, Operations Management, Change Management, Leadership, Project Management, PRINCE2, Continuous Improvement, Outsourcing, Kaizen, Business Process..., Business Analysis, Service Management, Process Improvement, ITIL, Offshoring, IT Management, Information Management, Business Intelligence, Black Belt, Lean Manufacturing, Management, Lean Thinking, Marketing Research, Lean Sigma, ICT