Sheffield, South Yorkshire, United Kingdom
Change & Business Analyst at Serco
Outsourcing/Offshoring
Education
Birmingham City University 2013 — 2014
Institute of Internal Auditors Advanced Diploma (CMIIA) - Dual Award, Internal Audit
Birmingham City University 2012 — 2013
Institute of Internal Auditors Diploma (PIIA) - Dual Award, Internal Audit
Sheffield Hallam University 2005 — 2009
BA Hons, Business and Marketing, 2:1
Experience
Serco November 2014 - Present
Westfield Health December 2013 - November 2014
Westfield Health October 2010 - December 2013
A4e September 2009 - October 2010
Bank of America July 2007 - July 2008
Skills
Requirements Analysis, Risk Analysis, Business Requirements, Senior Stakeholder..., Business Analysis, Internal Controls, Stakeholder Management, Stakeholder Engagement, Outsourcing, Professional Mentoring, Risk Based Audits, Finance, Project Management, Business Process Mapping, Financial Analysis, Internal Audit, Financial Services, Analysis, Change Management, Project Coordination, Operational Risk..., Governance, Team Management, Customer Service, Business Transformation, Microsoft Excel, Call Centers, Business Process Design, Microsoft Office, Risk Assessment, Agile Methodologies, Business Process..., Lean Thinking, Risk Management, Strategy, Business Process..., Change Control, Process Improvement, Financial Risk, Business Process, Project Delivery, Operational Risk, Communication Skills, Data Analysis, Coaching, Agile & Waterfall..., Process Control