London, Greater London, United Kingdom
Business Analyst at Cisco
Information Technology and Services
Education
Xpertise 2008 — 2008
Getronics 2007 — 2007
Auckland University of Technology 1997 — 2001
BBS
Unitec Institute of Technology 1992 — 1994
NDBC
Assurity
Experience
Cisco May 2014 - Present
Datacom February 2013 - March 2014
Telecom New Zealand December 2011 - July 2012
Financial Conduct Authority May 2010 - November 2011
Virgin Media January 2010 - May 2010
Virgin Media July 2009 - May 2010
BT January 2007 - December 2008
Vodafone NZ September 2004 - December 2006
Equant October 2002 - July 2004
eSolutions NZ July 2001 - April 2002
Skills
Project Portfolio..., PMO, IT Strategy, IT Outsourcing, Stakeholder Management, Sla, IT Operations, Service Design, IT Management, System Requirements, Service Introduction, Change Management, IT Service Management, Incident Management, Functional..., Information Technology, Business Process, Wireframes, Banking, Outsourcing, Operational Acceptance, Infrastructure, Business Transformation, Project Delivery, ITIL, Managed Services, Business Requirements, Vendor Management, Solution Architecture, Service Delivery, Functional Requirements, Service Transition, Service Improvement, Governance, Non-Functional..., Consultants, Business Case, Investment Banking, Service Management, Team Management, Requirements Gathering, Business Process Mapping, Consultancy, Business Services, Finance, Business Analysis, Business Process..., Resource Management, Telecommunications, Agile & Waterfall...