Preston Plucknett, Somerset, United Kingdom
Senior Professional Services Engineer at Civica
Information Technology and Services
Education
The Open University 2005 — 2006
BSc (Honours) Computing and IT, Computer Science, Still Studying
The Open University 2005 — 2006
Certificate in Information Technology and Computing, Computer Science, Pass
Yeovil Technical College, Yeovil, Somerset 1988 — 1991
NVQ Diploma, Business Administration
Yeovil Technical College, Yeovil, Somerset 1988 — 1991
Certificate, Engineering
Somerset College of Arts & Technology, Taunton, Somerset 1988 — 1989
Westfield Community School 1983 — 1988
Maths, English, Physics, Biology, Technology, French and Design & Communication
Experience
Civica November 2011 - Present
ICT Support Ltd December 2003 - November 2011
Somerset County Council April 2004 - October 2011
IKON Office Solutions December 2003 - April 2004
Somerset County Council March 2002 - December 2003
Nixdorf Computer November 2003 - November 2003
Grant and Taylor Support Services December 2001 - January 2002
Orange Personal Communications Services Limited June 2001 - November 2001
Complete Computing October 2000 - May 2001
Schoolcare / Personal Computing July 1998 - October 2000
Skills
Backup Exec, Windows, Windows Server, Windows 7, Virtualization, IT Service Management, Citrix, Information Technology, DHCP, System Administration, ITIL, Hardware, Security, XP, VMware, Servers, Software Installation, Solaris, Operating Systems, TCP/IP, Infrastructure, Troubleshooting, Microsoft Exchange, Microsoft SQL Server, Unix, Technical Support, Active Directory, Computer Hardware, DNS, Group Policy, Linux, SQL, System Deployment, Antivirus, Project Management, Networking, Laptops, Databases, Testing