Barcelona Area, Spain
Business Intelligence presso Bayer
Outsourcing/Offshoring
Education
Polytechnic University of Catalunya (UPC) 2008 — 2009
Computer Engineering
UPC 2008 — 2009
Ingegneria Informatica
2005 — 2008
Ingegneria Informatica
UPF
Political science and administration
Experience
Bayer October 2014 - Present
SELLBYTEL Group April 2014 - October 2014
Sitel March 2013 - March 2014
Sitel October 2010 - March 2013
Sitel January 2012 - May 2012
2010/11 S.I.T November 2010 - June 2011
London Study Center January 2010 - July 2010
Erre Bi June 2005 - September 2005
Skills
SQL, Citrix, Google Analytics, Cognos, Datadumper, NICE Call Recording, Avaya, Teamwork, Social Media, Access, Moxie, Omniture, Assembler, Microsoft Office, C++, Operations Analysis, Live Meeting, Customer Satisfaction, Hootsuite, Microsoft Excel, Dreamweaver, HeidiSQL, Flash, Alexa, Call Centers, Matlab, Visual Basic, Increase Productivity, Siebel, HTML, Omnitracker, Analytical Skills, Google Alerts, Microsoft Word