Lodz, Lodz District, Poland
Senior Team Leader at Infosys BPO with strong marketing / customer service background
Outsourcing/Offshoring
Education
Chartered Institute of Marketing 2007 — 2008
Professional Diploma in Marketing, Marketing
University of Lodz 1997 — 2002
Master, Management &Marketing
Experience
Infosys BPO February 2014 - Present
InDental Practice Ltd, Gateshead/Newcastle Upon Tyne UK December 2009 - October 2014
RWE npower May 2007 - February 2014
Bensham Dental Practice, Gateshead UK April 2007 - September 2008
TELEKOMUNIKACJA ENERGETYCZNA Ltd April 2005 - March 2007
Ingenium Polska Ltd September 2003 - June 2005
Unicotex Ltd April 2002 - August 2004
ANGLOKAP June 2004 - July 2004
Skills
Business Planning, Team Leadership, New Business Development, Logistics, Strategy Development, Project Management, Problem Solving, Team Building, Marketing Management, Retail, B2B, Marketing Communications, Customer Service, Forecasting, Advertising, Recruiting, Customer Relations, Change Management, People Management, Business Development, Operations Management, Sales, Team Management, Market Planning, Strategic Planning, Key Account Management, Teamwork, Coaching, Planning, Market Research, Management Consulting, Budgets, CRM, Strategy, SAP, Negotiation, Business Management, Project Planning, Management, Leadership, Time Management, Budget Management, Competitive Analysis, Account Management, Marketing, Marketing Strategy, Business Strategy, Analysis, Public Relations, Budgeting