Ireland
Global Project & Process Manager at Google
Internet
Education
Dublin Business School 2010 — 2013
MBA in Project Management, International Management, Trade, Research, Project Management Tools, Techniques, Planning & Control, Merit
United Kingdom Office of Government Commerce 2010 — 2010
Prince2 Foundation & Practitioner, Project Management
Dublin Business School 2007 — 2008
Diploma in Management Awarded by the Institute of Commercial Management in England, Communication, Management, Marketing and Sales Management, HRM, Interpreting Financial Information
University of Wroclaw 2001 — 2007
Master of Arts: Social Studies, PR, Economy, Administration & Management, International Relationships, Negotiation, Communication, 4.0
Experience
Google June 2015 - Present
Dixons Carphone March 2014 - May 2015
The Carphone Warehouse Ireland/ Best Buy Europe February 2009 - February 2014
The Carphone Warehouse Ireland/Best Buy Europe June 2007 - January 2009
ACN October 2006 - May 2007
ClientLogic January 2006 - September 2006
Skills
Customer Satisfaction, Retail, Telecommunications, Management, Vendor Management, Operations Management, Outsourcing, Business Strategy, Kronos Timekeeping, Coaching, Creativity, Customer Service, Customer Experience, Forecasting, Human Resources, Team Management, Presentations, Teamwork, CRM, Project Management, Project Planning, Process Improvement, Training Delivery, Kronos, Sales, Call Centers, Stakeholder Management, Business Objects, Team Leadership, Kronos WFC, Employee Training, Cross-functional Team..., Business Analysis, Analytics, Recruiting, Change Management, Call Center