United Kingdom
Senior Customer Account Manager at BT Fleet
Telecommunications
Education
Coventry University 2011 — 2013
BA Business Management, Business Management
University of Sunderland 2007 — 2010
Sales, Account and Relationship Management, Business Management
Henley Management College 2006 — 2007
HNC in Business Management, Business Management
Whitley Abbey Community School 1999 — 2005
GCSEs, Secondary Education, 2 A's, 2B's and 5C's
Experience
BT Fleet June 2014 - Present
Barnardo's January 2014 - Present
BT Business October 2013 - May 2014
BT Fleet July 2013 - September 2013
BT April 2009 - June 2013
Leigh Church of England Primary School September 2010 - August 2011
BT April 2008 - April 2009
Openreach September 2005 - March 2007
Skills
Customer Experience, Business Development, Direct Sales, Broadband, Bids, Performance Improvement, Performance Appraisal, Key Account Management, Telecommunications, People Skills, Real-Time Bidding, IT Service Management, Forecasting, Team Leadership, Selling, Stakeholder Management, Unified Communications, Negotiation, Bid Specifications, Performance Management, New Business Development, Coaching, Bid Pricing, Sales Management, Managed Services, Telephony, Fleet Management, Customer Satisfaction, Account Management, Sales, Customer Service, Contact Centers, People Development, Management, Inspiring People, Bid Strategy, Solution Selling, SIP Trunking, Training, Bid Writing, Professional Services, Networking, Hosted Services, Fleet Operations, Contract Negotiation, Fleet Services, Bid Preparation, Commercials, Sales Process, Pre-sales