London, Greater London, United Kingdom
Service Designer at HARMAN International
Information Technology and Services
Education
University of Essex 1997 — 1999
WivenhoeMPhys, Theoretical Physics
The Open University, Cambridge 2003 — 2004
Diploma, Systems Thinking
Carshalton High School 1992 — 1996
A Level, Math, Physics, Business Studies
Experience
HARMAN International January 2015 - Present
The Big Sofa October 2014 - December 2014
Agilisys July 2014 - October 2014
DesignStudio London December 2013 - February 2014
Various Start ups November 2013 - December 2013
Yammer, Inc. September 2013 - November 2013
GroupM June 2013 - August 2013
IPL March 2013 - April 2013
London 2012 January 2012 - October 2012
TBG Digital August 2011 - October 2011
Skills
Windows 7, Software Development, VMware ESX, Windows XP, System Deployment, Change Management, Servers, Switches, WAN, Backup Exec, Business Analysis, Blackberry Enterprise..., Technical Support, Terminal Services, TCP/IP, Ceremonies, HP, IIS, VPN, SharePoint, Hardware, Cisco Technologies, VMware Infrastructure, ITIL Service Strategy, Mac OS X Server, Stakeholder Management, Team Building, Networking, Group Policy, ITIL, Service Desk, Cloud Computing, IT Operations, Security, Infrastructure, ITIL Service Design, Incident Management, Team Leadership, Linux, Help Desk Support, Active Directory, Disaster Recovery, Project Management, Windows Server, Risk Management, DNS, IT Management, IT Service Management, DHCP, Firewalls