Bordeaux Area, France
PLM International support engineer at Lectra
Information Technology and Services
Education
IFPA 2011 — 2011
Microsoft® Certified Technology Specialist: Windows 7, Configuration, Microsoft Technology, Pass
Insermedia / A.F.E.P.T 2010 — 2011
Diplôme d’études en langue Française A2, Langues, 100
University of Essex 2006 — 2007
MCSE, MCSA, MCP, CompTIA Security +, OCR iPRO, Information Technology, Pass
University of Essex 2005 — 2005
Microsoft Certified Desktop Support Technician, Information Technology, Pass
Experience
Lectra January 2015 - Present
Conecteo June 2012 - December 2014
TESSI September 2011 - May 2012
Canary Wharf Sports Exchange January 2008 - February 2011
IT-BOX January 2007 - December 2007
Hertford Regional College January 2006 - December 2006
Skills
Social Media, Call Centers, IVR, ODBC, Windows Server, HQL, Routers, PHP, iReport, IIS, DHCP, PLM Tools, Microsoft Exchange, Microsoft Certified..., MongoDB, JBoss Application Server, Linux, Call Routing, Norton Ghost, Apache, kiamo, Windows, Google Analytics, Wireshark, POS, VMware, APIs, CTI, Regular Expressions, SQL, FTP, MySQL, Oracle E-Business Suite, Microsoft Excel, QoS, VPN, Microsoft SQL Server, PL/SQL, SSH, XML, Android, phpMyAdmin, Powershell, VoIP, JDBC, TCP/IP, Oracle Database, ToIP, ACD, HTML