Budapest, Budapest, Hungary
Service Delivery Manager
Information Technology and Services
Education
Pécsi Tudományegyetem 2001 — 2006
MSC, Human Resources and Economy
Universität Leipzig 2005 — 2005
MSc, Adult Education
Grammar School
Experience
IT Services Hungary Kft. February 2015 - Present
IGATE September 2014 - February 2015
Hewlett-Packard November 2009 - September 2014
EDS Corporation November 2007 - October 2009
EDS Corporation August 2006 - October 2007
Self employed January 2002 - June 2006
Skills
Employee Relations, Technical Recruiting, Training, ITIL, Personnel Management, Service Desk, Outsourcing, Transition Management, Project Delivery, Coaching, Service Delivery, IT Outsourcing, HR Policies, Business Process..., SAP HR, IT Service Management, Organizational..., Talent Acquisition, Leadership, Tourism, HR Consulting, Sla, Customer Service, IT Operations, Team Leadership, Interviews, Employee Engagement, Recruiting, Sourcing, Hiring, Talent Management, Training Delivery, People Skills, Change Management, Management, Human Resources, Process Improvement, Program Management, Vendor Management, Team Management, Asset Management, Call Centers, Service Management, Workforce Planning, BMC Remedy, ITIL v3 Foundations..., Incident Management, Performance Management, Asset Managment, HRIS