Paris Area, France
Customer Care experienced
Management Consulting
Education
CCI de vendée 2000 — 2000
master, qualité et environnement
Université François Rabelais de Tours 1993 — 1998
master, sciences
lycée st joseph 1990 — 1993
Experience
DEKRA Automotive France April 2012 - Present
Up France April 2009 - May 2012
Up France January 2006 - April 2009
UDAMAD April 2004 - December 2005
Groupe Atlantic January 2001 - April 2003
Skills
Project Management, Quality Auditing, Process Improvement, Process Control, Service client, Sales Plan, Gestion de projet, Internal Communications, Customer Oriented, Business Process..., Organization, Customs Regulations, Customer Satisfaction, Business Strategy, Change Management, Gestion d'équipe, Customer Service, Team Management, Software Project..., Pricing, Business Development, Stratégie commerciale, Management, Project Planning, Coaching Staff