London, Greater London, United Kingdom
Academic Quality & Standards Coordinator and PA to Associate Dean at Cass Business School
Higher Education
Education
ESHTSI- ESADE Barcelona 2008 — 2008
Hospitality Administration/Management
Universidade do Algarve 2000 — 2005
Bachelor’s Degree, Tourism and Travel Services Marketing Operations
Experience
Cass Business School November 2013 - April 2015
Fortius Clinic November 2011 - November 2013
Threadneedles 2010 - November 2011
CEA - Global Education 2009 - 2010
AC Hotels - AC Barcelona Forum February 2008 - September 2009
Hotel Market Design Hotel March 2007 - September 2007
Grup Travi - Restaurant "Hostal El Pintor" January 2007 - March 2007
Restaurant "Canas y Tapas" - Diagonal-Mar August 2006 - December 2006
"Visual" Restaurant, Gran Hotel Torre Catalunya May 2006 - July 2006
Skills
Travel Management, Portuguese, Coordinating Events, Customer Service, Guest Service Management, Office Management, Quality Assurance, Microsoft Office, Tourism, Supervisory Skills, Hospitality Industry, Performance Management, Microsoft Excel, Food & Beverage, Sales, Social Media Marketing, Hospitality Management, Marketing Communications, Administration, Leadership Development, Brand Development, Telephony, Employee Relations, Team Leadership, Teamwork, Cash Flow, Public Relations, Market Research, Social Media, Hospitality, Event Management, Spanish, Retail, Private Events, Executive..., Front Office, Customer Satisfaction, Hotels, VIP Services, Outlook, English, Marketing Strategy, Time Management, IT skills, Diary Management, Multilingual, Employee Engagement, Event Planning, Team Building, Employee Training