Edinburgh, United Kingdom
Wholesale Operations Manager at Business Stream
Utilities
Education
The University of Stirling 2000 — 2005
Degree, Higher Education/Higher Education Administration
Notre Dame High School 1994 — 2000
5 Higher Grades Achieved, English, History, Modern Studies, Biology, Physical Education
Experience
Business Stream January 2015 - Present
Business Stream January 2014 - January 2015
Business Stream November 2012 - January 2014
Northern Gas Networks November 2010 - November 2012
United Utilities November 2006 - November 2010
T-Mobile UK May 2005 - August 2006
ENABLE Scotland October 2000 - April 2005
Skills
Office Administration, Build Strong..., Client Relations, Stakeholder Management, Team Management, Customer Engagement, Project Management, Customer Satisfaction, Coaching, Customer Insight, Team Leadership, Change Management, Project Coordination, Project Delivery, Crisis Management, Customer Service..., Performance Management, Stakeholder Engagement, Disaster Recovery, Driving Performance, Business Strategy, Ideas Development, Presentation Skills, Infrastructure Planning, Budgets, Complaint Management, Office Management, Courts, Management, Facilitation, Internal Audit, Quality Management, Leadership, Resource Management, Key Account Management, Service Improvement, Project Planning, Business Planning, Employee Engagement, Recruiting, Strategic Planning, Sales, Communication, Gas, Water Management, Oil & Gas Industry, Water, Budgeting, Motivated self-starter, Highly articulate