Belfast, United Kingdom
Senior Bid Manager at BT
Information Technology and Services
Education
Queen's University Belfast 2009 — 2014
Bachelor's Degree, Management & Business Studies, BA (Hons)
London 2012 2012 — 2012
City & Guilds Level 2 Award, Principles of Customer Service in Hospitality, Lesuire, Travel & Tourism, Distinction
Business in the Community 2011 — 2012
Building on Talent Leadership Programme
British Telecommunications 2005 — 2006
Excellence in Management Programme, Organizational Leadership
Belfast Institute of Further and Higher Education 1992 — 1993
BTEC Laboratory Techniques, Scientific Laboratory Techniques
Training and Employment Agency 1991 — 1992
City & Guilds 4242, Computer Literacy & Information Technology, Distinction
Training and Employment Agency 1991 — 1992
City & Guilds 383, Repair and Servicing of Road Vehicles, Distinction
Bangor Grammar School 1986 — 1991
High School, English, English Literature, Computer Studies, Biology, Mathematics, French, Chemistry, Physics
Experience
BT November 2011 - Present
BT April 2002 - December 2011
Royal Navy 2005 - 2007
BT December 2001 - April 2002
BT August 2001 - December 2001
BT April 2001 - August 2001
BT April 2000 - April 2001
Euro Car Parts Ltd. May 1999 - March 2000
Motortune of Bangor September 1998 - May 1999
Sabre Retail Limited May 1998 - September 1998
Skills
ICT, Bid Writing, Public Sector, Pre-sales, Account Management, Strategic Planning, Team Management, People Management, Professional Services, Stakeholder Management, Service Management, ITIL, Commercial Management, CRM, RFP, Event Management, Team Leadership, Business Process..., Business Process..., Business Development, B2B, Business Strategy, Project Bidding, Sales Support, Unified Communications, Private Sector, Program Management, Proposal Management, Service Delivery, Business Management, Negotiation, Project Management, Procurement, Customer Service, Telecommunications, Solution Selling, Outsourcing, Bid Preparation, Managed Services, Contract Negotiation, Consultancy, Management, Sales Operations, Bid Strategy, New Business Development, Customer Relations, Business Analysis, Proposal Writing, IT Outsourcing, Tenders