Belfast, United Kingdom
Service Delivery Manager at eir Business NI
Telecommunications
Education
Queen's University Belfast 1993 — 1996
Bloomfield Collegiate Grammar School
Experience
eir Business NI October 2014 - Present
Northern Ireland Water July 2009 - October 2014
Steria 2007 - 2009
Fujitsu Services June 1996 - July 2007
Fujitsu UK and Ireland 1996 - 2007
Skills
Project Management, VMware, Problem Management, Transition Management, Pre-sales, Management, PRINCE2, Stakeholder Management, SDLC, Public Sector, Service Management, Service Delivery, Solution Architecture, Integration, Virtualization, Software Project..., IT Outsourcing, Governance, Project Delivery, Active Directory, IT Service Management, Managed Services, Business Process..., Infrastructure, Resource Management, System Deployment, Vendor Management, Citrix, Business Process, Telecommunications, Service Desk, Business Process Design, IT Transformation, Cloud Computing, Project Portfolio..., Business Intelligence, PMO, Data Center, Outsourcing, Team Leadership, IT Strategy, Disaster Recovery, SharePoint, Program Management, ITIL, Consultants, Service Improvement, Team Management, Business Transformation, Incident Management