Hayes, Greater London, United Kingdom
Seeking Salesforce related work analyst, project manager, practice manager or architect
Information Technology and Services
Education
University of Warwick - Warwick Business School 2000 — 2008
MBA, almost completed
Durham University 1989 — 1989
Business
University of Cambridge 1988 — 1989
Post Graduate Research
Queen's University Belfast 1985 — 1988
BSc (Hons), Biochemistry
Experience
Seeking Salesforce related work - as analyst, project manager, practice manager or architect September 2015 - Present
Salesforce/CRM Practitioner and Specialist May 2015 - Present
Over 30 challenging, change facilitating projects in Telecoms, Retail and Financial Services May 1990 - May 2015
Reed Exhibitions March 2015 - April 2015
Ashford Place January 2015 - March 2015
Sophos May 2014 - October 2014
Training February 2014 - April 2014
Carphone Warehouse December 2013 - January 2014
Skandia September 2013 - November 2013
Travelex June 2013 - August 2013
Skills
Team Leadership, Customer Service, Leadership, Requirements Gathering, Requirements Analysis, Solution Architecture, Solution Design, Business Process, CRM, Strategy, Change Management, Project Delivery, Microsoft CRM, Finance, Business Analysis, Business Development, Architecture, Contact Centre, Management, Cloud Computing, Contact Centers, Project Portfolio..., SaaS, Integration, Problem Solving, Social CRM, Data Warehousing, Business Transformation, Marketing, Business Intelligence, RFQ, Microsoft Excel, Scrum, Enterprise Architecture, Stakeholder Management, Pre-sales, Consulting, IT Strategy, SOA, Agile, Analysis, Microsoft Office, Process Modeling, Salesforce.com, Telecommunications, Agile Project Management, Software Project..., Business Process..., UML, Agile Methodologies