Cracow, Lesser Poland District, Poland
Project Manager / IT Service Lead
Information Technology and Services
Education
Jagiellonian University 2004 — 2006
MSc, Computer Science
Bielska Wyższa Szkoła Biznesu i Informatyki 2000 — 2003
BSc, Computer Science
Experience
Cisco October 2013 - Present
Cisco December 2012 - September 2013
Capgemini January 2012 - November 2012
Capgemini June 2008 - December 2011
Capgemini April 2007 - June 2008
Capgemini September 2006 - March 2007
Gower Microsystems October 2003 - April 2004
Skills
Infrastructure, Data Analysis, BMC Remedy, Order Management, SQL Server 2000-2008, IT Management, Supply Chain Management, ITIL, Service Management, Oracle SQL, Technical Support, Requirements Analysis, Cisco Technologies, Business Process, PRINCE2, Configuration Management, Incident Management, IT Operations, ITIL Certified, Release Management, IT Outsourcing, ISO 9001, Service Desk, Quality Management, Change Management, SLA, Problem Management, IT Strategy, Linux/UNIX, Service Delivery, Quote to Cash, Service Improvement, Systems Analysis, Windows Server, Data Center, HP, Business Objects, Process Creation, Process Improvement, ITIL v3 Foundations..., IT Service Management