Lyon Area, France
Customers Operations VP / Directeur de la Relation Clients
Telecommunications
Education
EMLYON Business School 1996 — 1998
MSc in Management, Business Administration
Université Louis Pasteur (Strasbourg I) 1991 — 1996
Master, Economics
Experience
Numericable July 2012 - Present
Telecom Italia 2008 - 2011
Telecom Italia February 2007 - September 2008
Accenture 2000 - 2007
KPMG Peat Marwick 1998 - 2000
Skills
Telecommunications, Marketing, Mobile, P&L Management, CRM, Telecommunications..., Business Counseling, International Sales, Sales Management, Mobile Devices, Product Management, Business Strategy, Telecommunications Sales, Customer Service, Mergers, Team Management, Start-ups, Leadership, DSL, Marketing Management, O2, Management, Sales Operations, Business, Organizational Design, Project Execution, Project Management, Telefonica, Call Centers, Strategy, Customer Experience, Business Development, Outsourcing, E-commerce, Budgets, Business Process, Mergers & Acquisitions, Budgeting, Customer Acquisition, Cross-functional Team..., Telecommunications..., Management Consulting, Operations Management, Reporting & Analysis, Call Center, Project Coordination, Budget Management, Business Intelligence, Energy, Media Relations