France
Consultante Marketing CRM / Digital / Relations et services clients
Banking
Education
SKEMA Business School 2011 — 2013
Master of Science (MSc), Project and Programme Management & Business Development, Diplôme obtenu
INSEEC 2010 — 2011
Master 1 - Finance Internationale, Gestion de trésorerie, Stratégie financière, Contrôle de gestion, Comptabilité analytique, Diplôme Obtenu
Tallinn University of Technology, Tallinn, Estonie 2009 — 2009
Echange universitaire, International Management, Communication, Cross Cultural Management, Marketing Strategy
Groupe INSEEC, Ecole de Commerce Européenne (ECE) Lyon 2007 — 2009
Marketing statégique, Marketing opérationnel, Communication, Commerce international, Diplôme obtenu
Experience
Business & Decision March 2014 - Present
Banque Privée 1818, Natixis, Groupe BPCE September 2012 - January 2014
Banque Privée 1818, Natixis, Groupe BPCE September 2011 - August 2012
Groupe Crédit du Nord January 2011 - June 2011
Hotel Resort, Le Quintessence June 2009 - August 2009
Nova Palm Group January 2009 - March 2009
Hermès December 2007 - January 2008
Skills
Corporate Finance, Salesforce Marketing..., e-mail marketing, Banque privée, Marketing direct, Banque de détail, Adobe Campaign, HP Quality Center, Parcours client, Oracle Real-Time..., Secteur hôtellerie, Fidélisation, CRM, Coheris CRM, Services financiers, Service client, CRM Marketing, Oracle Real-Time..., Méthode cycle en V, Lotus Notes, PRINCE2, E-commerce, Change Management, Gestion de projet web, Identifying Client Needs, Microsoft Office, e-CRM, Relations clients, MS Project, International Business, Project Management, Neolane, Vente, Expérience client, Marketing, Méthode agile (scrum), Marketing digital, Gestion de compte