Newcastle upon Tyne, Northumberland, United Kingdom
Operations Manager at Seaham Hall Hotel and Spa
Hospitality
Education
Ecole Hôtelière de Lausanne 2006 — 2006
Summer Management Programme
Napier University 1998 — 2001
BA Hotel Services Management, Hospitality and Tourism
Auchterarder High School 1986 — 1998
Experience
Seaham Hall September 2013 - Present
Malmaison April 2012 - August 2013
Blythswood Square July 2009 - April 2012
Rocco Forte Collection June 2007 - June 2009
Rocco Forte Collection November 2006 - June 2007
Rocco Forte Collection May 2004 - November 2006
Skills
Hotel Booking, Luxury, Cuisine, New Restaurant Openings, Food & Beverage, Culinary Skills, Cocktails, Hiring, Banquets, Cost Control, Food Service, Front Office, Staff Development, Food Safety, Resorts, Restaurant Management, Hospitality Industry, Menu Development, Pre-opening experience, Opening Hotels, Wine Tasting, Opera, Alcoholic Beverages, HACCP, Guest Recovery, Pre-opening, Bartending, Hotel Management, Customer Satisfaction, Guest Service Management, Wine, Rooms Division, Micros, Yield Management, Menu Costing, Hygiene, Hospitality, Banquet Operations, Fine Dining, Restaurants, Budgets, Hotels, Catering, Spa, Tourism, Revenue Analysis, Food, Revenue Forecasting, Event Management, Hospitality Management