London, Greater London, United Kingdom
Application Operations Technical Analyst Service Now Team at John Lewis
Retail
Education
Birkbeck, University of London 2013 — 2017
Bachelor of Arts (B.A.), English & Creative Writing, Ongoing
Highams Park 2002 — 2009
A Levels + A/S levels, English language; Sociology; English literature, History, A, A, B, C
Highams park secondary school 2002 — 2007
GCSE's, English Language, English Literature, R.E, History, French, Drama, I.C.T, Food Tech, Maths, Science, A, A, A, B, B, C, A, B, C, CC
Experience
John Lewis June 2015 - Present
John Lewis April 2013 - Present
Match2Match Recruitment Ltd October 2012 - April 2013
Marks and Spencer May 2012 - August 2012
Clinton Cards September 2010 - May 2012
The Golden Fleece May 2010 - September 2010
The Larkshall pub May 2009 - May 2010
Skills
Training, Photography, Journalism, ITIL, Windows 7, Microsoft Excel, Service Desk, Cisco Technologies, Remote Access, Computer Hardware, VMware, Fashion, Hospitality, Networking, Management, Office Administration, Creative Writing, Administration, Customer Service, Active Directory, Recruiting, Windows XP, Microsoft Office, Lotus Notes, Hardware Support, Help Desk Support, Retail, Troubleshooting, Microsoft Word, Literature, Diary Management, Citrix, Group Policy, Technical Support, Events, Router Configuration, IT Operations, VoIP, Music